There may not be time to ask at the SHM, so....sent this:

Hi Fred, Joe in Poway, and I'll see you Thurs!

At last years meeting, you mentioned there were about 4000 units out there without a battery failure. Of these 4000+ today, how many units are part of the service contract revenues, which I assume are eVU's not the Digeplayer...??

Not looking for an exact number, just a close guess.

Thank you,

JOE

The question could not be answered exactly as submitted, so Fred asked me to call, and I will try and explain this as simply as possible, and Fred said this will be addressed in his presentation on Thurs.

There are some 4000+ out there, but not all of them are in service by the various airlines, due to reduced flights and many other factors. The units come back for out of warranty repairs, and the content/upgrade changes are handled by EDIG making a master unit, customer by customer, it is reviewed for accuracy and any bugs, then shipped back to the customer, in which they are "daisy chained" to down load the new content, then put back in service. As a result of the turn around by each customer, with content changes on a 30/60/90 or even 180 day cycle, depending on the customers needs, an exact qty cannot be determined at any point in time, that are actually in daily use. He added that the margins far exceeded that of product sales, and provided a steady income stream that grows as the customer base expands...a given.

He is looking forward to Thurs, and expecting 100 or more based on e-mail input over the last several weeks. I mentioned my head count sent to RP on 11/3 was 20.

He expects more time will be given for Q&A than last year.

Nice chat of about 10 minutes.