I called iTrade a couple of months ago regarding this and got it all well explained. The person recognized the problem after a lot of explaining and said she would get to the bottom of it and get back to me. She said it was over her and would have to be looked into by the backroom boys. I have never heard back from her. Zenith has said that they have done all they can and I believe that. This is a regulator and brokerages issue that needs to be cleared up but nobody will deal with it. iTrade has ZENI.P and ZHCLF linked together and it is obvious that our Zenith and ZENI.P are two different companies headquartered in different cities so why do the link us to ZHCLF? These people are just too stupid for belief. They have acknowledged an issue and won't deal with it.