October 30, 2008

To our customers,

This morning we experienced a technical disruption in one of our online support systems as a result of a power outage. The problem was immediately identified and our technical support teams have worked diligently to restore normal operations as soon as possible.

We are truly sorry for any inconvenience this may have caused you and we want you to feel confident knowing we have taken every measure to correct the problem for today, as well as in the future.

On behalf of the entire customer support team at SMDI, I would like to express our sincere appreciation for your patience during this outage and to assure you are committed to delivering the online trading experience you want and expect from us.

Sincerely,

Cathy Welling
Managing Director,
On-line Brokerage