I really don't intend to stoke any emotional reaction to this issue, but believe it's objectively critical to investigate.  The "TM issue" has become somewhat synonymous with unconstructive complaining - however, there does seem to be growing credibility that this may indeed be a major internal roadblock for us.

Without being furnished with insight or commentary from TM, we are all left guessing and speculating.  Clearly that in itself is a problem.  If that were the full scope of 'understanding' we had, sure we can theorize, give benefit of the doubt, concede there are more sophisticated processes underway we're not privvy to etc. 

However, add in the long-standing disdain we receive, rude responses (but more often total disregard) then, ok, maybe we can give further benefit of the doubt as some have; we can theorize he's just exhausted from dealing with negative/uninformed pestering from rude shareholders. 

However, add in the *possibility* that instututions we deperately need are repulsed from doing business with us becuase of presumably the same attitude/approach we've experienced first-second hand over the years....ok well now that's a very real threat, but also one that should be very easily solvable and have an incredibly positive impact. 

How can we verify this claim regarding institutional repulsion?  Even if we can disprove it, is there really anything more critical and impactful for us to investigate at this juncture?