Mackwheaton: Ferri was never the cause of their lack of clarity, but hopefully they are finally ready to allow their IR folks to have input into what to say, how to say it and when, instead of just being a mouthpiece.

I strongly support your point of view, mackwheaton! Responsibility for clarity of communication remains with those who are writing the texts. For improvement, management should really involve their new IR counsel and let her do her job: counseling. Just changing a mouthpiece won't help.