unfortunately that's Questrade for you.
they're pretty new at self-clearing, and when Penson did it for them, things were far far worse.
at least now that they drive their own bus, there's a chance they can get better.
did you need to sell?
if you ask them, they will probably execute through the trade desk and waive the fee.
(puzzled, why on earth would you sell?!?!??!)
GLTA,
R.