''They will tell you this "Mr Hansen woudl be glad to talk to you about this over the phone. Please call in and ask for Wes directly.. ."

Yes, that's the exact answer I got from IR. Wes will not put the conversation in writing. To be fair he did call me back, and spent more time then he needed to, to enlighten me.

The best way to approach it is to take rapid fire notes, and then post the notes here.

If you say something, why would one feel challenged if it is repeated in writing?

cheers,

Jacki