I think we all can give RG a friendly round of applause also.

I am saying we are at golf clap level at this stage.

He has done an excellent job of managing expectations through improved communications etc. ... and if he needs any additional strategies for doing so he can contact me anytime as I am an expert via my weekly downloads about PTSC to my wife! LOL

We all (at least most of us anyway) are hoping for improvement obviously. Keep up the good work!