Rare - no need to explain.  We all understood what you meant.  I've been in financial services for over 25 years and my opinion is that Turley seems to be doing the right things - but he is "green" when it comes to talking like a CEO.  The Red Button comment and the "up and to the right" were uncalled for - I can tell you that the "up to the right" slogan is actually frowned upon by the SEC.  The stock is down 25% since he took the reigns - over course he's going to get questions regarding the laggard SP - no reason to get snyde about it.  He should be addressing this issue (to the shareholders) with the utmost seriousness and clarity.