Holy Cow! What was the elapsed time between hanging up the phone and closing the account? LOL
It took Schawab about three days to get it converted so there would be no fees or problems with IRA dollars. If it had not had IRA dollars in one account, I think it could be done similar to a bank wire.
Life is too short to deal with poor service when better service is available. I think Peter Drucker stated in one of his books, ``Even good service now stinks.``
John