Penntrade sounds like they might be just the ticket....I'm afraid that I'm not up for a trip to Toronto, and I'd feel better knowing that my certificate is in good hands by the time the meeting happens. Penntrade's relatively high commissions have scared me off in the past - I've been spoiled by sub-$10 commissions for years - but IMO, it's time to pay more in exchange for top-notch customer service. I also like that they are in Idaho, mining country, and they like working with small-cap stocks, unlike *some* brokerages we know....
I'll give them a call tomorrow. Thanks for the suggestion, argoz, and to caseyc, jnycat, and lawnbowler for your ideas, as well!
Goldgrrl