One thing I can tell you, Julie Warren, is that absolutely nothing has been accomplished by posting rants and venting your frustrations on this board. Believe me, many have tried (myself included). If you have anything constructive to say, call up the company and let 'em know how you feel.
When you make statements like "They cannot do a 43-101 with out a second drill" or "enough with the lies", surely you must realize your talking nonsense. Keep your posts factual, respectful, and constructive and we'll all thank you for it.