If you have a question for Agora, or just want to inform them of something you have observed etc, start a new message, then select the 2nd button at the top, "Question for AGORACOM."

This directs the post to an admin general inbox for a response. If you just post as would be done at your HUB(S), they may never see it.

The same is true at your HUB(S) when asking a question.

FYI, Dischino.