Hi drandres.

Thank you for your inquiry. Users are encouraged to upload their own avatars. For server considerations, the files must be:

A) JPEG's, GIF or PNG filetypes only

B) No bigger than 100kb in size

If your image abides to these configurations pleas forward us a copy of your avatar to: contactagora@agoracom.com and an admin will provide support.

Thank you for your inquiry and for your contributions within the AGORACOM Community.

Regards,

AGORACOM