Richard Marshall is always available and always returns emails. If you send him an email you will receive a response; you may not like the response, but you will have a response. You can find his email on their website. It is also in their annual report.
I will also say that the news specific to KRY has been soft lately and that does not bode well for our stock price. (we are in a down trend) I would be very surprised if management was not working on ways to support its stock. Also, remember this stock can accelerate to the upside very quickly and from what I see it continues to be a timing issue (for the most part) and a possible explanation as to why some investors have moved on. There was a post a short while ago that reinforced the facts behind KRY that is worth re-reading. I am hearing your concerns and I support those concerns; perhaps you should send an email to Richard with a specific question. Let us know what comes back.